Vacant job

About the Hotel

Scandic Visby is located with the best starting point to explore the medieval town or to venture out into the countryside by car. A lovely hotel with a resort feel, where the rooms are divided into different buildings. Our restaurant is open year-round where we serve breakfast in the morning and dinner in the evening, with menus that are adapted to the season. During the summer, we open our lovely outdoor terrace with a pool, and for those who want to swim year-round, we offer a hot tub under the open sky.

We who work here focus on a personal, friendly, and welcoming approach towards our guests, of course, but also towards each other. We always focus on our collective work and come together where needed. By being a team that works with a lot of inspiration and joy, we create fantastic hotel experiences for our guests.

What Does the Role of Night Receptionist Entail?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web who ensures that the guest is always the focus. You go through the arrival list and pay attention to the details. You ensure that the guest's wishes are fulfilled. You always have a smile on your lips and a creative solution in your back pocket. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. Your responsibilities also include administrative work, cash reporting, security work, and sales tasks.

The job involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

Who Are You?

To fit into the role, you must enjoy working at night and preferably have prior experience. You should appreciate working independently and feel comfortable doing so. You have well-developed social skills and are capable of handling many different things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests. You also have experience and knowledge of working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

As we have multiple facilities, rounds are also included, so it is a requirement that you have a driver's license. It is also important that you are at least 20 years old, as this is required for certain permits.

However, the most important thing is your personal qualities and your attitude, as well as your enjoyment of working at night. To fit into the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result. It is an advantage if you have some form of education in hospitality.

Information About the Position

The position is a seasonal employment of approximately 25-30 hours/week during the period of weeks 26-32, with the possibility of extra hours before and after. Working hours will be between 11:00 PM and 7:00 AM on a rotating schedule.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible.

We look forward to welcoming you to Scandic Visby!